Pantages Hotel Toronto Centre

TM

Trip.com Member

4.7/5Trip.com· 6 months ago

Overall a good hotel and would book there again. They don’t have smart tv’s in the room so was unable to stream Netflix or any of those. A microwave in the room would be handy too

8

876cathm

5/5Tripadvisor· a month ago

The staff here are really friendly and polite. As soon as we arrived we were greeted with a smile, Ghali checked us in and was kind enough to give us a map and mark the spots of interest for us. We were fortunate to get upgraded to a suite. The room was incredible, really modern, luxurious and spacious. The bathroom was a good size too and the bed was one of the most comfortable I’ve ever slept in. The location is perfect, it’s a couple of minutes to walk to the Eaton Centre and Dundas Square. I highly recommend this hotel and I look forward to returning.

LB

Lesley Bowyer

5/5Google· 2 months ago

We enjoyed a wonderful stay at this brilliant hotel. The location was perfect for our stay and from the minute we walked in we were made to feel so welcome and valued. We were visiting to celebrate an anniversary and had been given an upgrade to a spacious suite with a bath tub. Everything felt luxurious, the bed was super comfy with lovely crisp white bedding. I used the fitness suite which was great too. Thank you very much to the team at The Pantages Hotel - you made our first visit to Toronto one we will never forget!

CT

Chloe Teixeira

4/5Google· 5 months ago

Room: King City Room (1 king bed) People: 2 Floor: 12th Nights stayed: 1 Price paid: $205 (using Trivago) I loved this hotel! It was at a great location between two subway stations (Queen and TMU) and had what we needed. Although there weren’t many amenities, this was not an issue for us and it was a great place to stay especially for what we paid. James at the front desk was very helpful and friendly during our stay! We were able to get checked in early as there was a room available. The rooms and building were very clean and well maintained. The decor in the room was a lovely touch as well that really added to the luxurious feeling although the stay was budget-friendly. The bathroom was my absolute favourite part of the room, as it was quite luxurious looking and feeling. The only notes I have are that our A/C system didn’t seem to be working properly which caused it to be a little hotter than comfortable in the room, and the pillows being a bit lumpy and hard. The hallways on the 12th floor smelt of cigarettes as well which was odd but this wasn’t a big issue as we were there for our room. Besides these things, the hotel was great and I would totally stay again!

AH

Aino Hirvonen

5/5Google· 5 months ago

Absolutely amazing stay — 5 stars without a doubt. We stayed at Pantages Hotel for 9 nights (out of our 14-night trip, as it was otherwise fully booked), and every moment here was fantastic. The hotel is stylish, comfortable, and in a great location — but what truly sets it apart is the service. James at reception was especially lovely — always friendly, helpful, and welcoming. And then there is Paul, the manager — simply exceptional. We have never experienced service quite like this before. Nothing was ever too much trouble, and he went out of his way to make sure we were taken care of. He even managed to arrange a room for us for our final night when the hotel was otherwise full, which meant so much to us. On top of that, his recommendations were spot-on, and he was just an all-around wonderful person — easily one of the best we have ever met. This hotel didn’t just meet expectations — it exceeded them in every way. We will definitely be back.

A

A3625IWsarahb

5/5Tripadvisor· a month ago

Honestly one of the best hotels we’ve stayed in. Spotlessly clean, great location, comfortable beds. Loved the little kitchen and living room, saved us a fortune on breakfast and was so convenient if you wanted to just have a take away and not eat out. The staff are so attentive and always greet you with a smile. They had an emergency storm situation on our first full day and handled it really well. Would definitely stay again if we return to Toronto

M

Mark

5/5Google· Edited 3 months ago

This was the nicest hotel I’ve stayed at during my many trips to Toronto, which makes sense considering it was also the most expensive. I tried to think of some negatives first to get them out of the way, but honestly there weren’t many. The only minor complaint was my rather uninspiring view of an outdoor patio, but considering I was only on the fifth floor, I wasn’t expecting much of a skyline view anyway. Check-in was quick and seamless. I’d already prepaid for my stay, so everything went smoothly. The front desk offered me a discounted breakfast package, but I passed because the hotel is just steps from the Eaton Centre and surrounded by countless restaurants, cafés, and quick dining options. The location is one of the hotel’s biggest strengths. You’re right in the heart of downtown with easy access to both Queen and TMU subway stations, plus several streetcar routes. The hotel sits across from St. Michael’s Hospital, so I did notice some homelessness and a few individuals experiencing mental health issues in the area. As with most major downtowns, staying aware of your surroundings is all that’s really required. More generally, I also found Yonge Street noticeably grittier than it was during my last visit three years ago, but that’s obviously not a reflection of the hotel itself. The room was spacious, roughly 400 square feet, and thoughtfully laid out. The entrance featured a convenient luggage rack, along with a cabinet housing a mini fridge and coffee maker. There were two large wardrobes, an office desk, and an in-room safe. The safe is definitely showing its age and is fairly small, but with a little manoeuvring I was still able to fit my 11-inch iPad inside. The king bed was very comfortable. It squeaked slightly whenever I rolled over, but it wasn’t bothersome. The pillows were comfortable as well, and I had no issues whatsoever with cleanliness. The bathroom was modern and nicely finished with marble accents, a walk-in shower, and a single vanity, which was more than adequate for my stay. One pleasant surprise was the quality of the shampoo, conditioner, and body wash. Hotel toiletries are often pretty mediocre, but these were genuinely quite good. I also appreciated the lighting throughout the room, and the blackout drapes were excellent, making the room completely dark at night for a great sleep. The air conditioning worked perfectly, kept the room cool, and was impressively quiet. Another pleasant surprise was the elevators. With three elevators serving the hotel and none out of service during my stay, I never waited more than a minute or two. The staff I encountered were friendly and professional, although I didn’t need much assistance beyond check-in. Every interaction was pleasant and courteous. The hotel also has a fitness room, although I didn’t have an opportunity to use it, so I can’t comment on its quality. I paid roughly $300 per night, which is fairly typical for a quality downtown Toronto hotel during the summer. In my case, that price also included a flexible cancellation policy, which gave me some peace of mind and made the extra cost worthwhile. Overall, I thoroughly enjoyed my stay. The room was spacious and comfortable, the location was excellent, everything worked as it should, and the service was consistently pleasant. I wouldn’t hesitate to stay here again on my next trip to Toronto.

S

SERUK12

5/5Tripadvisor· a month ago

Great hotel. Would stay here again.|Clean, modern and well maintained and modern. Would recommend anyone to stay here. Rooms were cleaned daily and we were impressed with everything. Friendly reception staff who without asking gave us a map of the city and circled places for us to go and things to do. Great atmosphere with a bar and breakfast amenities. Great location to explore the city. 10/10 - couldn’t ask for any more, great value for money.