INNSiDE by Meliá Braga Centro

Response from the property

Dear Joel, Thank you so much for taking the time to write such a comprehensive and detailed review of your stay with us. 🌟 We are delighted to hear that you enjoyed our central location overlooking the park, our modern rooms, and our full range of facilities, from the outdoor pool and sun terrace to the indoor spa, gym, and breakfast restaurant. It is especially wonderful to know that our team made you feel so welcome and well cared for throughout your visit. We truly appreciate your high recommendation and look forward to welcoming you back for another fantastic getaway in Braga! Warm regards, Tiago Machado | Assistant Guest Experience #StayCurious 👀

Response from the property

Dear Dummy, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our central yet peaceful location, the friendliness and helpfulness of our reception team, and the cleanliness of your room. It is also wonderful to know that you appreciated the swimming pool, the breakfast selection, and the overall value of your stay. We appreciate your comments regarding the breakfast refill timing and the absence of a live omelet station during your visit. Your feedback has been shared with our Food & Beverage team as we continually work to improve our guests' experience. We also note your observation about the room size. While some of our rooms are more compact, we are pleased that you found the accommodation clean and comfortable. Thank you once again for your kind words about the fantastic views, the quiet atmosphere, and our convenient location. We hope to have the pleasure of welcoming you back on your next visit to Portugal. Best regards, Tiago Machado | Assistant Guest Experience #StayCurious

Response from the property

Dear Flip, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you enjoyed the comfort and cleanliness of your room, as well as the welcoming and attentive service provided by our team. Your kind words about our staff mean a great deal to us, as creating memorable experiences for our guests is always our highest priority. It is also a pleasure to hear that you appreciated our spa and wellness facilities and found our location ideal for exploring the beautiful city of Braga. Thank you for highlighting the quality of our breakfast and the friendliness of our reception team. Your recommendation is truly rewarding for all of us. We sincerely appreciate your feedback and look forward to welcoming you back for another exceptional stay in the near future. Best regards, Tiago Machado | Assistant Guest Experience #StayCurious

Response from the property

Dear J F, Thank you very much for your kind and detailed feedback! We are delighted to read that you enjoyed your stay with us and appreciated our central location, the welcoming service from our team and the overall atmosphere of the hotel. It’s great to know that you found the rooms comfortable and that the breakfast, bar and wellness facilities contributed positively to your experience. It was a pleasure having you with us and we hope to welcome you back again soon for another relaxing stay! Kind regards, Mariana Ribeiro | Assistant Guest Experience #StayCurious 👀

Response from the property

Dear Vee, Thank you so much for taking the time to share your lovely experience with us! We are absolutely thrilled to hear that your stay during such a special family occasion was a treat. It is wonderful to know that our team made a lasting impression. We will be sure to pass along your kind words to our bar staff and especially to Pedro at Reception - he will be delighted to hear that their efforts to go the extra mile were appreciated! We are also glad you enjoyed our central location, the comfort of our rooms, and found the in-room steamers helpful. Knowing that you highly recommend us is the best compliment we could receive. We hope to welcome you and your family back to Braga in the future! Best regards, Tiago Machado | Assistant Guest Experience #StayCurious

Response from the property

Dear Darius, Thank you for sharing your feedback following your recent stay with us. We regret that your arrival did not feel as smooth as expected. While the duplicate reservation situation was resolved without any charge, these cases can occasionally require additional verification to ensure accuracy. Nevertheless, we appreciate your comments regarding communication and will continue to reinforce a professional and attentive approach at all times. Regarding the room, as a centrally located property, some of our rooms are more compact by design, but we always aim to provide a comfortable and well-equipped stay. That said, your feedback is important and will be taken into consideration as we continue to enhance our offering. We are pleased to hear that you enjoyed the terrace and our central location, which indeed allows our guests to fully experience Braga on foot. We value all feedback as part of our ongoing commitment to maintaining our standards of service, and we hope to have the opportunity to welcome you again in the future. Best regards, Tiago Machado | Assistant Guest Experience #StayCurious 👀