The Heritage Hotels Bangkok: Book Your Stay

Name: The Heritage Hotels Bangkok
Address: 198 Soi Naradhiwas Rajanagarindra 3 Silom, Bangkok, 泰国

The Heritage Hotels Bangkok: Book Your Stay - Ask Fortrip

At a glance: 4-star · Since 2009 · Renovated 2013 · 110 rooms

Near: Lumphini Park · 19 min walk

The Heritage Hotels Bangkok sits in the middle of the city, a five-minute drive from Siam Paragon Mall and Pratunam Market. Lumphini Park is 1.2 km away, Terminal 21 Shopping Mall is 6.7 km off, and Chong Nonsi and Sala Daeng BTS stations are close by. A 19-minute walk gets you to Lumphini Park, with SEA LIFE Bangkok 2.5 km away, the Jim Thompson House Museum 2.8 km away, Chinatown 3.0 km away, and Benjakitti Park 3.2 km away.

Massages, body treatments, and facials are on offer, and the outdoor pool and fitness center cover your recreational needs. Complimentary wireless Internet access and concierge services are also part of the stay.

Lunch or dinner is served at Alphabet Cafe and Bar, which focuses on international cuisine, and room service operates during limited hours. The poolside bar and two other bars/lounges pour refreshing drinks, and buffet breakfasts are available daily.

A business center, complimentary newspapers in the lobby, and dry cleaning and laundry services are among the amenities, and free self parking is available onsite.

The 110 air-conditioned rooms come with refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature rainfall showerheads and complimentary toiletries, while safes, desks, and daily housekeeping add convenience.

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Good to know

Check-in14:00
Check-out12:00
Front desk24 hr
Breakfast
Non-smoking rooms
Voltage220V
Chinese (Mandarin), Thai
Chong Nonsi BTS Station
Chatuchak Weekend Market

Deposit: Deposit required. The deposit is determined based on the number of rooms you book. The charge is THB 1,000.00 per room. This property accepts cash. On the day of check-out.
Check-in requirements: The main guest checking in must be at least 18 years old.
Children: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Amenities

Property amenities

Bar
Cafe
Convenience store/kiosk
Lobby bar
Restaurant
Room service
Massage room
Sauna
Spa
Swimming pool
Wi-Fi in public areas
Elevator

Room types

Double rooms
Twin rooms
King rooms
Single rooms
Family rooms
Suites
City view
Apartments & studios

Guest reviews

What guests say about…

Service
Location
Bathroom
Room
Sleep
Fitness

Guests like

Location: Guests highlight the Silom location, with the BTS, restaurants, malls and shops like 7-Eleven within a short walk.
Staff: Several guests mention friendly and helpful staff, including polite reception and assistance with requests.
Spacious Rooms: Reviews note rooms are spacious, with some including a kitchenette, fridge and tea and coffee maker.

Guests mention

Air Conditioning: Several guests mention air conditioning that struggles to cool rooms, so it's worth asking the front desk about the unit's condition when checking in.
Room Condition: Some guests report rooms that look different from photos or feel damp, so requesting a recently updated room at check-in may help.
Bathroom Design: Guests mention open shower designs that spray water, so it's worth asking about the bathroom layout when booking.

Summary for your reference

Reviews from

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Trip.com Member

2.5/5

Trip.com· 3 months ago

Aging hotel that doesn’t look like the pictures in its Trip.com entry. Several cockroach encounters, substantial street noise near a train station. The hotel cut off the hot water at night. Open shower design sprays water all over the bathroom and into the hall. Classic aging-property-needs-an-overhaul issues. I had a second stay booked here for next week, but canceled it. There are just too many better choices.Positives: staff was friendly and helpful. Elevators functioned well. Nice kitchenette.

Thư Nguyễn Minh

1/5

Google· 4 months ago

I stayed at this hotel back in 2023, and at that time the experience was still acceptable, so I decided to return in May 2026. However, I honestly cannot believe how badly the service quality has deteriorated. Not only has nothing improved, but everything has become much worse. From the moment I checked in, I could clearly feel the unprofessional attitude of the staff. There was not even a single greeting or smile. The way they spoke was cold and unpleasant, as if guests were bothering them. The same thing happened during check-out. I have never experienced a hotel where the staff showed such little respect toward guests. The room was extremely old, dirty, and had a strong sewage-like smell all day long. Housekeeping cleaned very carelessly and the room was far from clean. What shocked me the most was that there was a dead lizard in the room for 2 days, yet the housekeeping staff never noticed or removed it. That alone shows how terrible the hygiene standards are at this hotel. I stayed for 3 nights and even had money missing from my room. When I reported the issue at the front desk, the staff showed absolutely no willingness to help. They did not proactively check, apologize, or offer any kind of solution. The way they handled the situation was extremely irresponsible and indifferent, making me feel that guest safety is clearly not something this hotel cares about. Especially the staff member in the photo had a very rude attitude toward guests, speaking in an unpleasant and disrespectful manner. This was honestly one of the worst hotel experiences I have ever had. I am truly disappointed that a place which was once acceptable in 2023 has now completely declined in both facilities and service quality. Considering the price and the way this hotel is being managed, it is absolutely not worth staying here. I will never come back and I do not recommend this hotel to anyone.

Yosef Alfonso

3/5

Google· 3 months ago

Overall, we had a pleasant stay at The Heritage Bangkok, mainly because of its excellent location in Silom. It offers easy access to the BTS, restaurants, malls, and many of Bangkok's attractions, making it a convenient base for exploring the city. The hotel was flexible with our check-in, and we also received a complimentary room upgrade, which we appreciated. However, the upgraded room had a leaking air conditioner. We reported it immediately and requested a room change, but the staff initially preferred to have their technician repair it. When we returned later, the AC was still leaking, so we requested another room again. Thankfully, they accommodated us and transferred us to the room type we originally booked. The replacement room was clean, spacious, and much more comfortable. There were a few minor inconveniences. Extra pillows come with an additional charge, and slippers are not provided unless requested or purchased. The hair dryer in our room also stopped working during our stay, but the staff responded quickly and fixed the issue. Breakfast had a limited selection compared to other hotels, but the food we tried was enjoyable. I especially recommend the pork fried rice and the stir-fried pork with basil. Check-out was smooth and efficient. Although we didn't get a chance to use the swimming pool, it has a nice view overlooking the Mahanakhon area, which looked inviting. Overall, I'd recommend The Heritage Bangkok for travelers who prioritize location and value. While there are a few areas that could be improved, the staff were responsive, and the hotel's location made our stay enjoyable.

X85VMsimonr

4/5

Tripadvisor· 2 months ago

Overall very good. Great location (like a 3 minute walk or less to BTS, with 7-11 and McDonalds extremely close), room we were in was not noisy at all. Didn't have breakfast or use the pool so can't comment on those. Only concern to be honest was that our room was a larger room and the AC struggled to get the room cool, maybe needs maintenance or a second air conditioner. The TV was in a weird spot too for the bed, but we didn't use the TV anyhow.

Nazmus Sakib

1/5

Google· 2 months ago

I booked a room for 6 days for 5,000 THB. However, because one of my children is 8 years and 5 months old, the receptionist insisted that we had to upgrade to a larger room. This added another 5,800 THB, bringing the total to 10,800 THB instead of the original 5,000 THB. The room was a huge disappointment. The air conditioner is very old and cannot keep the room cool during the afternoon when the sun is at its hottest. Overall, it was a very bad experience. The air conditioner is old, extremely noisy, and struggles to cool the room even after running for hours. It feels like it hasn't been properly maintained in a long time. The curtains are also very dirty and stained. They look as if they haven't been washed for many years, which made the room feel unclean and poorly maintained.

LaLa Kimmie

5/5

Google· 8 months ago

My four nights here was amazing! The room is spacious enough for me who traveling alone. The bathroom was quite big, aircon working well, they even provide a small fridge and tea coffee maker. The location near with almost everything, Seven Eleven less than a minute walking from the hotel. View from the rooftop was great as well. And the staff, they're amazing. Very polite, kind and helpfull. I will stay here again when visit bangkok again for sure.

Cake Paporn

1/5

Google· 2 months ago

The room advertised was completely different to the room we received, it was lime green and very very dirty. We left after one night, we booked for 6. Getting a refund was very hard but after back and forth photos and messages, we only got back a 3 day refund. Do not recommend

Hạnh Nguyên

5/5

Google· 4 months ago

I stayed at this hotel before, and the room deposit was 1,000 Baht. Since we booked two rooms, the total fee was 2,000 Baht. The rooms were spacious but damp, with very few power outlets, and the air conditioning didn't cool properly. The only good thing about it was the location. Even the 7-Eleven downstairs was small and had a very limited selection of items. I wouldn't recommend staying here

Where can I eat near The Heritage Hotels Bangkok?

The hotel's own Restaurant serves all-day dining, and the Bar, Lobby bar, and Cafe offer drinks and light bites. For local flavor, street food stalls and shops line the streets right outside, with a 7-Eleven nearby. Within a short walk, you'll find The Kitchen Table, Paii, and W Lounge, plus the upscale Silom Complex mall about a 10-minute walk away. Convent Road, a six-minute walk, has trendy restaurants. For more options, hop on the BTS at Chong Nonsi Station, a one-minute walk, to reach other dining areas.

What is the area around The Heritage Hotels Bangkok like?

The Heritage Hotels Bangkok sits in the Silom-Sathorn district, a busy commercial and shopping area. You are a short walk from Chong Nonsi BTS Station, with Sala Daeng BTS Station about 12 minutes away on foot. Street food stalls, shops, and a 7-Eleven are right outside, and the upscale Silom Complex mall is a 10-minute walk. Lumphini Park is a 19-minute walk for green space, and the Mahanakhon Skywalk is about 0.1 miles away. The area is lively and convenient for exploring the city.

How do I get to The Heritage Hotels Bangkok from the airport or main train station?

From Suvarnabhumi Airport, take the Airport Rail Link to Phaya Thai, then switch to the BTS Skytrain and ride to Chong Nonsi Station, which is about a 1-minute walk from the hotel. From Don Mueang Airport, a taxi or ride-hailing car takes roughly 26 to 33 minutes depending on traffic. If arriving by train at Hua Lamphong Station, it is about 4.96 km away, around 12 minutes by car. The hotel is also close to Sala Daeng BTS Station, about a 12-minute walk, giving you another easy option from the airport rail link.

What's there to do near The Heritage Hotels Bangkok in the evening?

In the evening, you can start at the hotel's own Restaurant, Bar, Lobby bar, or Cafe for a relaxed drink or meal. For a short stroll, Lumphini Park is a 19-minute walk away, a pleasant spot for an evening wander. The area around Silom and Sathorn is lively, with street food and shops nearby, and the Chong Nonsi BTS Station is just a minute's walk, making it easy to reach other parts of the city. You could also consider a city tour like the Bangkok by Night: Temples, Markets and Food Tuk-Tuk Tour, which offers a guided evening experience. The hotel's rooftop pool bar is another option for a quiet evening drink.

Is The Heritage Hotels Bangkok a good base for exploring Bangkok?

The Heritage Hotels Bangkok is a solid base for exploring Bangkok, with Lumphini Park just a 19-minute walk away. For farther sights like SEA LIFE Bangkok (2.5 km) or Jim Thompson House Museum (2.8 km), you can easily hop on the BTS from Chong Nonsi or Sala Daeng stations. Chinatown (Yaowarat) is 3.0 km, and Benjakitti Park is 3.2 km, so plan for a short transit ride. The hotel's central Silom location puts you near street food and shops, and the BTS connects you to the rest of the city. For longer trips, a taxi or ride-hailing service works well for reaching Wat Suthat (4.3 km) or Wat Arun (5.0 km).

The Heritage Hotels Bangkok

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